Privacy policy

Your privacy is vital to Gilda Fine Jewelry ("Gilda Fine Jewelry", “we”, “us” or “our”). This Policy explains how we collect, use, disclose, and retain your personal information. We will take all necessary steps to ensure that your data is treated securely and by this Privacy Policy.

Last Updated: May 05, 2021     

Your Consent

When you provide Gilda Fine Jewelry with your personal information, you consent to our collection, use, disclosure, and retention of your information by this Privacy Policy and as otherwise permitted by law.

Personal Information

"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your name, mailing address, telephone number, or e-mail address.

How Gilda Fine Jewelry Collects Your Personal Information — You may be asked to voluntarily provide your personal information to Gilda Fine Jewelry anytime you are in contact with us, including when you purchase products or services from our website at www.gildabygradiva.ca. In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of our website.

For example, when you purchase products or services from Gilda Fine Jewelry, when you create or manage an account with Gilda Fine Jewelry, when you send us an e-mail when you register or subscribe for Gilda Fine Jewelry's newsletters or promotions, or participate in Gilda Fine Jewelry's promotions, sweepstakes, contests, or surveys, we (or our service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, we may retain your purchase history from Gilda Fine Jewelry's website.

You might also provide Gilda Fine Jewelry with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Gilda Fine Jewelry's websites. Please ensure that you have the consent of other persons before you provide their personal information to Gilda Fine Jewelry.

How We Use Your Personal Information — Gilda Fine Jewelry uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Gilda Fine Jewelry's products and services; (b) to provide you with information regarding Gilda Fine Jewelry's announcements, promotions, upcoming events, new products, unique features and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Gilda Fine Jewelry's relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Gilda Fine Jewelry's products, services and advertising.

We may also develop a confidential profile for you, which will be used to provide services and facilitate your transactions with Gilda Fine Jewelry and your use of Gilda Fine Jewelry's website and services. We may combine your personal information collected through various sources, including information collected through Gilda Fine Jewelry’s website and other sources. We may use personal information to create non-personal information, as defined in the next section, and we may then use, disclose, transfer, and retain the non-personal information in accordance with this Privacy Policy.

Non-Personal Information

Gilda Fine Jewelry also creates and collects "non-personal information" - information not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.

Gilda Fine Jewelry may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for this Privacy Policy.

Cookies and Other Technologies

Gilda Fine Jewelry's website, online services, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists us in improving products and services, advertising, customer communications, and the shopping experience.

For example, Gilda Fine Jewelry may use information collected through cookies and similar technologies to recognize the user of Gilda Fine Jewelry’s websites and supplement our confidential profile for that user, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information, and advertisements, and otherwise facilitate and improve the website experience. You may decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Gilda Fine Jewelry’s website. Information about how Google uses cookies and how you can limit or disable certain cookies on your personal computer or mobile device is available here and here.

Gilda Fine Jewelry may use web beacons, pixel or gif tags, and action tags to confirm that e-mail messages have been delivered and opened. You may opt out of receiving e-mails through this Privacy Policy. Information provided by cookies may be collected and processed by Gilda Fine Jewelry or by its third-party service providers, including Google and Facebook. 

Third-Party Analytics and Ad Serving Services on Gilda Fine Jewelry’s Website

Gilda Fine Jewelry may use third-party analytics and/or ad-serving services. The providers of these services may independently collect, use, and disclose your IP address and the general location of the IP address, together with information (not including your name, address, e-mail address, or telephone number) about your visits to this and other websites that they service by their privacy policies (and not this privacy policy). These services may use their cookies and other data collection technologies. They may use this information to improve your experience and to understand how people use the websites they service so that improvements can be made and as otherwise permitted in their privacy policies.

Gilda Fine Jewelry’s website may use Google Analytics Demographics and Interest Reporting. Gilda Fine Jewelry and third-party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies to collect information, including but not limited to geographic, demographic, and interest reporting information, to recognize and understand user preferences, make improvements to Gilda Fine Jewelry’s website and services, choose content to display to you, and for other business purposes. You may opt out of tracking and prevent your data from being collected and used by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Interest-Based Advertising on Third Party Websites and Online Services

Gilda Fine Jewelry’s website may use cookies, web beacons, and other tracking technologies to store on your browser information about your use of Gilda Fine Jewelry's website (including items viewed, added to your shopping cart or purchased, and the Internet address of your computer) so that Gilda Fine Jewelry’s third-party service providers may display advertisements likely to be of interest to you when you access other websites, social media sites or other online services.

You may opt out of receiving interest-based advertisements on a website, social media site or another online service by using their advertising preferences settings. If you do so, you may still see Gilda Fine Jewelry’s ads on the site but the ads will not be based on tracking technologies.

Information about online interest-based advertising and how you can opt out of receiving those ads are available here, here, and here. Information about ads on Facebook is available here. 

Social Networking and Similar Situations

When you use certain aspects of Gilda Fine Jewelry’s website or other services or post information to other social networking sites (e.g., there may be links to Gilda Fine Jewelry’s Instagram page, or you may be able to "like" a product on your Facebook account or "pin" a product on your Pinterest account), the personal information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will leave Gilda Fine Jewelry's website and go to the third party's website.

Any information provided to such third-party social networking sites and other sites is governed by their privacy policies, which you may read on the applicable site. You are solely responsible for the personal information you post or share in those situations.

Gilda Fine Jewelry has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

Disclosure of Personal Information

Suppliers and Service Providers — Gilda Fine Jewelry may disclose your personal information to Gilda Fine Jewelry’s suppliers and service providers to provide products and services to Gilda Fine Jewelry (including to provide payment processing services, customer communications, data processing and data management, marketing, advertising, fraud detection, address validation, and tax services), to assist Gilda Fine Jewelry to use your personal information by this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service).

For example, Gilda Fine Jewelry may engage service providers to help operate its website, advertising, and e-mail services and analyze information collected through the websites, advertising, and e-mail (including cookies and other similar technologies).

Others — Gilda Fine Jewelry may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. Gilda Fine Jewelry may also disclose your personal information if Gilda Fine Jewelry reasonably believes disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance. Gilda Fine Jewelry may also disclose your personal information as otherwise required by law or authorized by law in connection with a legal investigation, or if Gilda Fine Jewelry reasonably believes the disclosure is necessary or appropriate to protect and enforce Gilda Fine Jewelry’s legal rights, interests, and remedies or protect the business, operations or customers of Gilda Fine Jewelry or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern Gilda Fine Jewelry’s website). Gilda Fine Jewelry has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy.

For example, Gilda Fine Jewelry may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention, and prosecution of activities that Gilda Fine Jewelry reasonably believes to be unlawful or fraudulent, and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.

We may disclose your personal information concerning a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of our business or assets (including in connection with a bankruptcy proceeding). Still, we will require that the information recipient agree to protect your personal information's privacy in a manner consistent with this Privacy Policy.

Retention, Location, and Protection of Personal Information

Gilda Fine Jewelry retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.

Gilda Fine Jewelry will store and process your personal information in Canada and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may differ from the laws of Canada, and their laws may differ from those of your country. The disclosure of your information by this Privacy Policy may result in your personal information being transferred outside Canada or your country.

We employ reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Gilda Fine Jewelry uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, we cannot guarantee absolute security of your personal information.

Accuracy and Access to Personal Information

You can help Gilda Fine Jewelry maintain Gilda Fine Jewelry website account information) by notifying us of any changes to your personal information. You may update your Gilda Fine Jewelry website account information through Gilda Fine Jewelry's website.

You may request access to your personal information and information about Gilda Fine Jewelry's collection, use, disclosure, and retention of that information by sending your request to us at the address noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information. You will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Other Matters

Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business.

Personal Information of Children — Gilda Fine Jewelry does not knowingly collect personal information from children under 13. Please get in touch with us at the address noted below if you believe Gilda Fine Jewelry has unintentionally collected personal information from a child under 13. Suppose we learn that we have inadvertently collected the personal information of a child under 13 years of age. In that case, we will use reasonable efforts to delete that information from our systems (except to the extent that retention of the personal information is required or permitted by applicable law).

Employment — Gilda Fine Jewelry may use and disclose your personal information to administer and process your application for employment with Gilda Fine Jewelry and related matters.

Other Websites/Online Services — Gilda Fine Jewelry's website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. Gilda Fine Jewelry has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.

Policy Changes — We may change this Privacy Policy from time to time by posting a new version on our website at www.gildabygradiva.ca. Our collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Gilda Fine Jewelry subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information by the changed Privacy Policy. Accordingly, you should check the "Last Updated" date of this Privacy Policy (at the top of the page) and review any changes since the last version.

Unsubscribing to Newsletters and Messages — You may unsubscribe from Gilda Fine Jewelry's electronic newsletters and similar messages by using the applicable self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an e-mail) or by contacting Gilda Fine Jewelry at hello@gildabygradiva.com. From time to time, Gilda Fine Jewelry may use your personal information to communicate with you regarding important matters, such as information about your purchases or updates to Gilda Fine Jewelry's Privacy Policy or the terms of use that govern Gilda Fine Jewelry's websites. Because that information is important, you may not opt out of receiving these communications.

Get in Touch — If you have any comments or questions about this Privacy Policy or your personal information, please contact us, by e-mail at hello@gildabygradiva.com.

English Language — You and Gilda Fine Jewelry have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressément que cette Politique et tous les documents qui s'y rapportent soient rédigés en anglais.

Notices to You — You consent to Gilda Fine Jewelry sending you emails (to the email addresses you provide to Gilda Fine Jewelry) regarding this Policy and related matters.